Yuill.ca

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Be a resource for your reports and watch productivity skyrocket

Be a resource for your reports and watch productivity skyrocket

Your job as a manager is to get results through other people. So why is it more managers don’t spend time trying to find out how they can help their direct reports? When a project is introduced to a team it behoves the project lead to be proactive with reaching out to those under them […]

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Can a five minute favour change a life?

Can a five minute favour change a life?

There is a parable in the bible centred around the mustard seed. While the story has several meanings one of them is even though the mustard seed is the tiniest of seeds, it grows into a tree so large even birds come and perch on its branches. The same can be true of even the […]

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Improve your service with three easy steps

Improve your service with three easy steps

When IBM wanted to find out why some of its account managers seemed to be more successful than others they teamed up with the University of Arizona to see if they couldn’t pinpoint qualities successful account managers had others didn’t. What made IBM particularly curious about their most successful account managers was their numbers consistently […]

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People love a good story

People love a good story

  As I mentioned in a previous post entitled Why Story Matters, I recently attended the Story Seminar conducted by the legendary Robert McKee. It was fascinating and grueling – Robert taught for 32 hours over a four-day period! Since I have returned from the event, I’ve gone through my notes several times. I’ve been attempting to […]

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