Yuill.ca

Yuill.ca

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Feedback, what it is and how you’re doing it wrong

Feedback, what it is and how you’re doing it wrong

Once a year you probably get to sit down with the person you report to and they fill out some paperwork full of grades and the occasional note and this constitutes your review. It’s full of what is supposed to be feedback but really, it’s cryptic and amounts to nothing more than a list of […]

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Empathy: why you want it and how to get it (audio)

Empathy: why you want it and how to get it (audio)

You can listen to it online or download it here. I was invited to present to a group of student leaders at their annual conference. Student leaders are unique in that they don’t often have extensive experience managing other people yet they are called upon to work with a professional staff (who sometimes report to […]

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Three ways to recognize and celebrate employee accomplishments

Three ways to recognize and celebrate employee accomplishments

Somewhere between toddlerhood and career years, being reminded to say “please,” and more importantly “thank you,” stops ranking high on our list of priorities. It’s probably because by the time we’re adults we’re supposed to know we aren’t participating in simple pleasantries but that a heart-felt “thank you,” can go a long way in showing […]

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People love a good story

People love a good story

  As I mentioned in a previous post entitled Why Story Matters, I recently attended the Story Seminar conducted by the legendary Robert McKee. It was fascinating and grueling – Robert taught for 32 hours over a four-day period! Since I have returned from the event, I’ve gone through my notes several times. I’ve been attempting to […]

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